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USE CASE

SHIPPING ALERTS
TRACKED.

ParseHook automatically extracts carrier, tracking number, status, and estimated delivery date from shipping notification emails. UPS, FedEx, DHL, USPS — every carrier sends emails in a different format, and ParseHook reads all of them into clean JSON.

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RAW EMAIL
From: noreply@ups.com
Subj: Your package is out for delivery
Your shipment update: Carrier: UPS Tracking: 1Z999AA10 Status: Out for delivery ETA: May 28, 2026 From: Vendor Corp
PARSED JSON1.2s
{
  "type": "shipping",
  "carrier": "UPS",
  "tracking_number": "1Z999AA10",
  "status": "out_for_delivery",
  "eta": "2026-05-28",
}
POST your-app.com/hook200 OK

HOW IT WORKS

  1. 01

    FORWARD SHIPPING EMAILS

    Route shipping notifications from UPS, FedEx, DHL, USPS, or any carrier to your ParseHook inbox. One filter rule in your email client.

  2. 02

    AI READS THE UPDATE

    ParseHook extracts carrier, tracking number, current status, estimated delivery date, and origin regardless of carrier email format.

  3. 03

    YOUR SYSTEM STAYS CURRENT

    JSON fires to your webhook on every status update. Update your database, notify customers, or trigger workflows automatically.

QUESTIONS

Which carriers does ParseHook support?

All carriers that send email notifications: UPS, FedEx, DHL, USPS, Royal Mail, Amazon Logistics, and regional carriers. No carrier-specific configuration needed.

Can I get notified on every status change?

Yes. Each shipping email that arrives triggers a new parse and webhook delivery. Your system receives every status update as it happens.

Can ParseHook help me build a shipment tracking dashboard?

Yes. Use the webhook data to update a database row per tracking number. Build your dashboard on top of that data. ParseHook handles the email parsing layer.

How quickly are shipping status updates processed?

Within 5 seconds from email receipt to webhook delivery. Your system receives the update instantly, allowing you to notify customers in real time.

Does ParseHook extract the final delivery confirmation?

Yes. When a package is marked as delivered, ParseHook extracts the status as 'delivered' along with the exact delivery date and time when present.

What if the estimated delivery date changes?

ParseHook extracts the updated ETA from the latest email notification. Your webhook handler can update your database to reflect the new delivery timeline automatically.

Do I need separate inboxes for UPS, FedEx, and DHL?

No. A single ParseHook inbox can process emails from all carriers. The AI automatically identifies the carrier and standardizes the output JSON for your system.

Can I use ParseHook to trigger SMS delivery alerts to my customers?

Yes. You can route the ParseHook webhook to Twilio or a platform like Make/Zapier to automatically send SMS updates when a package goes out for delivery.

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